Listening to customers, employees and other relevant stakeholder is crucial to the success of any organization. Attentive™ proactive feedback solutions suite is enterprise software that enables organizations to deploy feedback solutions that consolidate and manage the entire organizational feedback processes. This leads to superior employees and customer satisfaction. customer loyalty and ultimately customer retention. In addition, it increases operational effectiveness, streamlines business processes and reduces employee turnover
Standard Enterprise Feedback Management:
Enterprise-wide survey management system supports the entire survey process life cycle, from questionnaire generation through participant’s management and survey distribution to complete results analysis and reports production.
Features: Questionnaire Generator, Participants & Distribution Management,
Variety of Data Collection Mediums, Various Reports and Data Analysis
Feedback Applications:
Distinguished solutions for specific Common Feedback Applications with embedded workflows and components based on best practice and know-how.
Attentive™ Appraisal - Enterprise wide employee appraisal process including: Multi stage evaluation workflow, matrix management, online management reports and more…
Attentive™ 360 - -A 360 degree review process that enables organizations to gather performance information from all around the employee. Supports evaluations from supervisors, colleagues, subordinates, internal customers and more
Attentive™ Training Effectiveness - Training effectiveness measurement based on several assessments in different points in time by several evaluators (based on Kirkpatrick's learning evaluation model).
Attentive Chain - Measurement the Internal service chain by evaluating interfaces between units based on internal customers feedback.